COVID-19 Update

To our Tot a Porter community, 

We hope you’re staying safe and healthy. These are uncertain times, but we continue to be inspired by the stories of hope and perseverance from around the world. 

We have never closed our store as we are only available online, however we have still taken into taking into account local, state and federal guidelines. Our fulfillment center is taking care of all precautionary measures to ship your orders following the recommendations of public health officials and government agencies. Please rest assured that we take all the cleaning and health recommendations when it comes to handling and packaging all our products for your little one as your safety and health is our first priority. 

You can find us 24/7 at totaporter.com and our social channels to help with anything you need.

We will continue watching, listening and learning, day by day, and will keep you posted as things evolve. Thank you for being a loyal customer and a valued member of our Tot a Porter community.

With love, 

Isabella & Isabel

 

FAQs

Is totaporter.com still open?
We remain open at totaporter.com 24/7 so you can shop anytime—our customer service team is ready to help with any and all questions via phone, email and chat. Email info@totaporter.com or call us seven days a week at USA +1 3057669158, EUROPE +34 682019126. 

Should I expect a delay with my order?
You may experience shipping delays, as we take extra time and precaution when packaging your product and this may temporarily slow down processing.

Will your return policy change?
Due to the current circumstances, we are extending our return and exchange period to 21 days for all orders placed starting April 1st, 2020. Please allow additional time for your return to be processed.